Contact Forms! Arghhh


#1

Why do I have so many problems with contact forms??
I have been building sites for a while with Foundry. Everything is great until it comes to the forms. I have tried standard Forms and Forms pro, there seems to be no consistency.

My latest problem is the form, even though I get the ‘success’ message on screen when sending from the form, no emails come through to me or my client.

I have the ‘send using your email address’ button checked. I have republished. I have checked spam folders. Still nothing?

My guess is it is something to do with hosting but this is not my area of expertise. Has anyone any suggestions?

The site I am working on is www.chsmithfurniture.co.uk if that is any help.

Thanks


#2

Well would you believe it!! My test email has just popped into my spam folder. It has taken an hour and a quarter to come through!
I guess that is a hosting issue??
Any suggestions??
Thanks


#3

Yeah, that seems like an email / host issue there, unfortunately. Once the form is submitted and the code send the email it is out of our hans unfortunately. :confused:


#4

Thanks.
Are there any guides/rules/settings, I need to check the hosting conforms to, so this part of the job is much easier?


#5

Unless people specifically ask for them, or unless there is a specific rationale for them (to generate an initial quote or something), I’ve tended to move away from forms and just have email links.


#6

Thats an interesting approach, I hadn’t thought about doing that before.


#7

I love the look but I get paranoid about the various hosting setups (especially if I’m not actively maintaining the site). If a host changes something, the client might not ever know they’re not receiving contact form emails.


#8

Im getting more paronoid by the minute. My client now says he hasn’t received the test email. How does that happen? I get a copy and he doesn’t!

Have you got a link to a site you have built @jabostick so I can see what it looks like in practice?

Thanks


#9

If you’re not already doing so, also give this feature a try:

01%20PM

Enable it and be sure to use an email address in the Your Email field that shares a domain name with the site. Some hosts require this.


#10

Yes, already doing that.


#11

Oh I just mean using a regular text link (or button link). Here’s a bit of a goofy example (it’s a pet-sitting ‘business’ for my daughter and her friends) but all the contact buttons will just open up in the users default email client with a pre-formatted subject. For the link I use: mailto:info@example.com?subject=Email Subject Here